Gemma Dress

SHIPPING

AUSTRALIAN ORDERS

We use Australia Post for all orders within Australia

*excludes Darwin & WA which have longer estimated delivery times.

For orders over $150, we offer FREE EXPRESS SHIPPING when delivered within Australia. 

NEW ZEALAND ORDER

We use SEKO for all orders going to New Zealand

For orders over $150, we offer FREE STANDARD SHIPPING to New Zealand. 

DISPATCH & SHIPPING

All delivery times are quoted in days for metro areas only and are an estimate, not a guarantee. These shipping estimates are provided by our couriers and can vary depending on external factors and location. 

During sales periods, please allow extra time for dispatch and delivery due to the increased volume in orders. 

We aim to ship all orders received by 12pm on the same day. Any orders after this time cannot be guaranteed same day dispatch and will be shipped the following business day. All orders received over the weekend and on public holidays will be shipped the following business day, excluding sale periods. 

STOLEN PARCELS

It is the customers responsibility to nominate a safe and secure shipping address. JGR & STN is not responsible for missing or stolen packages once an order has been delivered to the correct shipping address.

DAMAGED PARCELS

JGR & STN is not liable for any damage to parcels once successfully delivered to the nominated shipping address. 

PARCEL TRACKING

Australia Post
To track your order, please visit - www.auspost.com.au/track/

SEKO
To track your order, please visit - https://track.omniparcel.com/

NEED MORE INFORMATION?

If you have any questions regarding your order’s shipping, please contact your relative courier:

Australia Post customer service - 13 76 78

SEKO customer service - please contact via us at info@jaggerandstone.com